Get in touch
Talk to a person
WhatsApp gets the fastest reply — usually within minutes, seven days a week, and often late into the evening. Everything else below works too.
The fastest way to reach us. Usually answered in minutes.
Start a chat →
Phone
Every day, 08:00 - 22:00 (airport desks 24/7)
+14046456154
For quotes, invoices and company bookings.
contact@jiyadcars.com
Or send us a message
We reply to every message, usually the same day.
Frequently asked questions
Choose your vehicle, set your dates, and press the green WhatsApp button. That opens a chat with a message already filled in — vehicle, dates, duration and price. Send it and we reply with confirmation, usually within a few minutes. There is no online payment and no account to create.
Yes. The security deposit depends on the vehicle and is shown on every car page. It is taken by card pre-authorisation or in cash at handover, and released in full when the car comes back undamaged. Card releases typically take two to five working days depending on your bank.
Your original driving licence, your passport or national ID card, and a card in the main driver name for the deposit. An International Driving Permit is not required for licences issued in the EU, UK, US, Canada or Australia, but bring one if your licence is not in Latin script.
Third-party liability is always included, as required by Moroccan law. Basic collision damage waiver with an excess is also included in every daily rate. You can reduce or remove the excess with our Full Protection option, priced per car and shown on each vehicle page.
Yes. We operate in Casablanca, Fes and Marrakesh, and one-way rentals between the three are available from 400 MAD depending on the route and the car. Mention it in your WhatsApp message and we will quote the exact fee.
Cancellation is free up to 24 hours before pick-up. Since nothing is paid online there is nothing to refund — just send us a message. Cancelling inside 24 hours may incur a one day charge on premium and luxury vehicles.
Most cars are unlimited and some include 250 to 300 km per day, averaged over the whole rental, which is more than enough for normal touring. Extra kilometres are charged
A second driver is included free on most vehicles, provided they meet the same age and licence requirements and are present at handover with their documents. On the Porsche Macan the second driver must be approved individually and costs 300 MAD per day.
Every rental includes 24/7 roadside assistance. Call the number on your rental agreement and we will either repair the car where it stands or bring you a replacement. On luxury and premium vehicles a replacement car is guaranteed anywhere in Morocco.